If you have concerns about the status of your account call pepco s customer service line at 202 833 7500.
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Explore answers to many commonly asked questions about service billing outages using your online account and more.
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To temporarily disconnect service before starting work on a property complete the power outage request form.
Report downed wires and life threatening emergencies by calling pepco at 1 877 pepco 62 877 737 2662.
Click here for new or upgrade service applications.
The role of the customer advocate is to work directly with customers and governmental and regulatory officials with the goal of better understanding and meeting our customers expectations.
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Explore answers to many commonly asked questions about service billing outages using your online account and more.
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Get services installed or changed for your new construction or remodeling project.
Use our online form to contact us with general questions.
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Pepco representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill.
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The online services and phone number are available 24 hours a day 7 days a week.
You can quickly and easily report your outage online via text message or by calling customer service.
Please call our customer service center at 1 866 353 5798.
We offer programs and services to help those in need including energy assistance.
1 877 pepco 62 1 877 737 2662 if you see downed power lines or smell natural gas.
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